Monday, July 21, 2008
Starbucks misses the mark
If you've visited the Starbucks website recently, you may have noticed the floating "Got a great idea?" link that follows you around the site. Generally I don't like floating elements like that which appear without you asking for them, but it gets people's attention, and at least this is a somewhat benevolent gesture.
The major problem? There's no "Close" button. This thing will follow you around on every page forever -- there is no way to make it go away.
They've turned an effort to increase customer satisfaction into a creepy widget that won't leave you alone.
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